Privacy Policy
Last updated: January 2025
1. Introduction
CAVU Pilot, LLC ("CAVU," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our flight training credit services.
2. Information We Collect
We collect information you provide directly to us, including:
- Personal identification information (name, date of birth, Social Security Number)
- Contact information (email address, phone number, mailing address)
- Employment and financial information (employer, income, employment status)
- Flight training information (flight school, training program, estimated costs)
- Credit information obtained through authorized credit checks
3. How We Use Your Information
We use the information we collect to:
- Process and evaluate your credit application
- Verify your identity and prevent fraud
- Communicate with you about your account and services
- Process payments and manage your credit account
- Comply with legal and regulatory requirements
- Improve our services and customer experience
4. Credit Inquiries
When you apply for credit, we perform a "soft" credit inquiry to evaluate your application. Soft inquiries do not affect your credit score. If you accept a credit offer and proceed with financing, a "hard" inquiry may be required, which could temporarily affect your credit score.
5. Information Sharing
We may share your information with:
- Credit bureaus for credit reporting and verification purposes
- Service providers who assist in our operations
- Flight schools and training partners as needed to facilitate your training
- Legal authorities when required by law or to protect our rights
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted using bank-level security standards.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- File a complaint with a regulatory authority
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
CAVU Pilot, LLC
2701 Spence Pl.
Knoxville, TN 37920
Email: support@thecavupilot.com
Phone: (865) 284-5056